Change Is In The Air For National HVAC/R Customers



New National HVAC & Refrigeration Company

Two companies Professional Retail Services (PRS) and Retail Security Services (RSS) expand their business to HVAC & Refrigeration per customers’ request.

Medford, New York – February 2017

Professional Retail Services (PRS) and Retail Security Services (RSS), leaders in national facility maintenance and security guard service, announced it would be expanding into the HVAC & Refrigeration sector with the launch of Retail Mechanical Services (RMS).

The initial push came in 2013 from PRS customers requesting that Kathleen Larmour, president and founder of PRS & RSS, open an HVAC/R company, one that would operate and service customers with the same sensibility and expertise as PRS and RSS.  The HVAC & refrigeration industry has been known to lack the customer service and value-add customers are currently looking for in a national HVAC company. RMS will make its first appearance, exhibiting at RFMA’s Annual Conference in March at the Gaylord Palms resort in Orlando, Florida, followed by the PRSM 2017 National Conference in April held in Dallas/ Fort Worth, Texas.

“We are thrilled to now offer customers a total solution to their facility maintenance needs in the HVAC & Refrigeration sector. RMS is built on the same foundation as PRS and RSS and that is to always deliver diamond level service using the 4cs for Total Customer Satisfaction : Commitment, Consistency, Creativity & Communication.

“There is a synergy between all three affiliates that we feel, will result in a reduction in redundancies and yield the economic results customers are looking to achieve,” says Kathleen Larmour – President PRS, RSS, RMS.

To learn more about Retail Mechanical Services and its affiliates contact:  Jenn McCoy at 631.297.9292 or email,, or visit the website at


About Retail Mechanical Services

Retail Mechanical Services (RMS) a national HVAC & Refrigeration company, providing diamond level service to customers using the 4Cs Of “Total Customer Satisfaction” which are: commitment, consistency, creativity & communication.

RMS was intentional in entering the field and raising the bar of professionalism in the HVAC & Refrigeration sector. RMS invested a lot of time in the sourcing of skillful talent, planning, execution and testing of operational logistics and mechanical training programs, before launching. RMS couples technology, experience, and market research in order to deliver the caliber of service that PRS & RSS customers are accustomed to. RMS works hard to continually offer and deliver successful programs designed to fulfill the HVAC & Refrigeration needs of today.

About Professional Retail Services

Founder and President Kathleen Larmour decided to take her in-depth industry experience and launch Professional Retail Services (PRS) a national facility maintenance company in 2000. Operating out of a spare room in her home, PRS’s success had laid out the groundwork for the sprouting of yet another company shortly after, Retail Security Services (RSS) a national security guard provider.

PRS is a leader in the facility maintenance industry providing services to America’s top brands. The goal is simple: Total Customer Satisfaction. PRS service programs are aimed at providing prompt, reliable, quality service with proven results with 24-hour service, unlimited real-time web-based data access and a commitment to excellence.

About Retail Security Services

Originally instituted as the security division of PRS, Retail Security Services (RSS) was officially incorporated in 2014.  As the demand for reliable and efficient security guards grew so did the division and the need to incorporate RSS and offer customers a total security solution. Providing services to America’s retail and restaurant brands, the goal remained the same as that of PRS: Total Customer Satisfaction. RSS programs are aimed at providing prompt, reliable, quality service with proven results. RSS delivers on these services. Partnering with the best guard companies in the industry and requiring background checks for each guard dispatched. Consistent follow-up and tracking make RSS a leader in the security industry.



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